Where can KnowHowDB be used?

KnowHowDB is extremely versatile and user friendly, and can therefore be used for a wide variety of different applications. These include:

• Creating a reference repository for help desks. Explanations, solutions to problems and product information are made available to the entire team, and provide customers with expert advice and information, thus reducing the help desk workload.
• Project information can be managed in a structured, standardized manner. The staff involved can access notes of phone conversations, important e-mails, minutes of meetings and cost calculations in a clear format at any time. 

Corporate and departmental database

• Ideas management
• Support database
• Quality management
• User manuals
• Market analyses
• Competitors
• Personnel (employee information)
• Customers and suppliers
• Technical information
• Products and sectors
• Organisation, procedures and checklists

Project database

• Notes of meetings and phone calls
• E-mails and other correspondence
• Minutes of meetings and action lists
• Project overview
• Addresses
• Contracts and agreements

Private database

• Passwords
• Literature collections
• Quotations, sayings and jokes
• Instructions for use
• Recipes
• Travel checklists, shopping lists
• Insurance information
• Housekeeping accounts
• Documentation for hobbies or specific interests
• Links to Word or Excel documents, images, the Internet, MP3 files
• Diary